Our Services
You deserve a partner who makes IT simple.
Our Virtual IT® service helps organizations across South Georgia and North Florida take control of their technology with managed IT support that’s proactive, secure, and designed to keep you moving forward.
With the right support:
Your team stays focused and productive.
Issues get handled quickly, with no runaround.
Security is strengthened, not left to chance.
You finally get a plan for what’s next and not just a fix for what’s broken.
Your business, secured and supported every step of the way.
We deliver fully managed IT services that keep your systems secure, your team productive, and your business resilient.
From advanced cybersecurity to hands-on help desk support, we handle the tech so you can focus on what matters most.
24×7 Monitoring & Threat Response
Cloud Strategy, Migration & Management
Business-Hour Help Desk + After-Hours Emergency Support
Security Awareness Training & Testing
Proactive Maintenance & Lifecycle Planning
How we work together…
1. Start with a conversation
Tell us what’s working, what’s not, and where you want to go.
2. Get a practical support plan
We’ll design a straightforward IT plan that fits your needs and budget.
3. Focus on
what matters
With a reliable partner in place, you can stop worrying about IT and start leading with confidence.
Virtual World Technologies has significantly enhanced our hospital’s IT infrastructure and cybersecurity posture. Their Virtual I.T.® services have provided us with reliable, secure, and responsive support, allowing our staff to focus on delivering quality patient care. The VWT team’s professionalism, expertise, and support have made them an invaluable extension of our operations.
Tammy Stevens, CEO
Madison County Memorial Hospital
Let’s fix what’s not working.
If your IT feels reactive, unclear, or unsupported, it’s time for a better path forward.
Let’s make your tech work for you, not against you.
Let’s get into the details…
The services below represent our core Virtual IT® managed-services offering -designed to keep your technology secure, your staff supported, and your operations resilient.
24×7 Proactive Monitoring of Device Health
Continuous monitoring of servers, workstations, and network devices to identify and resolve issues early.
12×7 Alert Response with After-Hours Emergency Coverage
Technical teams respond to alerts 12 hours a day, 7 days a week with after-hours support for critical incidents.
9×5 Help Desk
Business-hour support for technical questions, user issues, and device troubleshooting.
Priority-Based Service Level Agreement (SLA)
Response times are based on ticket priority to ensure fast handling of urgent issues.
Microsoft & 3rd-Party Software Updates
Scheduled patching of critical software to keep systems secure and compatible.
Workstation, Server & Networking Equipment Updates
Hardware, firmware, and OS updates applied in controlled windows to minimize disruption.
Endpoint Detection & Response (EDR)
Advanced endpoint protection with real-time threat detection and automated response.
Managed Detection & Response (MDR)
Around-the-clock cloud and identity security monitoring and incident response handled by expert analysts.
Internet Content & Malware Filtering
Filters block malicious and inappropriate websites to protect users and maintain productivity.
Cloud Email & Collaboration Suite Protection (with DLP)
Advanced filtering and protection against phishing, spam, and malware, plus automatic email encryption for sensitive data and compliance.
Email Archiving
Automatically retains all emails in a searchable archive to meet compliance and legal requirements.
Asset Lifecycle Tracking & Management
Monitors hardware from purchase to retirement, helping with budgeting and planning.
Secure Password Management
Encrypted password storage and access tools that reduce risk and simplify credential management.
Secure Remote Control – Teleworker Enablement
Secure, auditable remote access solutions to support hybrid and remote workforces.
Data Backup & Disaster Recovery (BDR)
Regular backups of servers and Microsoft 365 data, with recovery solutions in case of disaster.
Message Authentication (DMARC)
Improves email security by preventing domain spoofing and increasing deliverability.
Security Awareness Training & Phishing Tests (SAT/PHISH)
Ongoing training and testing to reduce the risk of human error and social engineering attacks.
Wireless Failover (None, 2GB, 300GB)
Optional backup Internet connections to ensure continuity during outages.